Read about LSC Performance Criteria
LSC's Performance Criteria incorporate LSC's grant oversight experience with the ABA Standards for the Provision of Civil Legal Aid. Below is a chart summarizing each Performance Area, respective Criteria, and links to further details. For full details of all LSC Performance Criteria, click on the Performance Criteria page.
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Effectiveness in identifying the most pressing civil legal needs of low-income people in the service area and targeting resources to address those need |
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Criterion 1 |
Periodic comprehensive assessment and ongoing consideration of legal needs |
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Criterion 2 |
Setting goals and objectives, developing strategies and allocating resources |
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Criterion 3 |
Implementation |
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Criterion 4 |
Evaluation and adjustment |
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Effectiveness in engaging and serving the low-income population throughout the service area. |
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Criterion 1 |
Dignity and sensitivity |
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Criterion 2 |
Engagement with the low-income population |
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Criterion 3 |
Access and utilization by the low-income population |
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Effectiveness of legal representation and other program activities intended to benefit the low-income population in its service area. |
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Criterion 1 |
Legal representation |
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Criterion 2 |
Private attorney involvement |
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Criterion 3 |
Other program services to the eligible client population |
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Criterion 4 |
Other program activities on behalf of the eligible client population |
Effectiveness of governance, leadership, and administration. |
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Criterion 1 |
Board Governance |
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Criterion 2 |
Leadership |
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Criterion 3 |
Technology Infrastructure and Administration |
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Criterion 4 |
Financial Administration |
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Criterion 5 |
Human Resources Administration |
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Criterion 6 |
Overall Management and Administration |
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Criterion 7 |
General Resources Development and Maintenance |
