LSC Releases Revised Technology Baselines for Legal Services

April 10, 2015
LSC has updated its publication Technologies That Should Be in Place in a Legal Aid Office Today, often referred to as the LSC Technology Baselines. The updated Baselines demonstrate LSC's ongoing commitment to improving technology across grantee organizations. TIG staff worked closely with key stakeholders from the field on this important initiative, and we’re excited to now share it with the national legal services community. 
LSC’s Technologies That Should Be in Place in a Legal Aid Office Today was first published in 2008. The revisions address newer technologies such as mobile devices, social media, cloud computing, new security concerns for networks and data, knowledge management strategies, and the use of web and video conferencing systems.
Many technologies included in the Baselines were initially developed for or brought to the legal services community through the TIG program. Additionally, TIG recently introduced an Above the Baselines area of interest for the 2015 grant cycle that focuses on proposals for innovative technology solutions that advance organizations beyond the 2015 Baselines and help establish future benchmarks for IT use in legal services. 
The updated Baselines document also highlights LSC's commitment to strategic technology planning across the country. Programs are urged to review how technology can help them better meet the mission of serving the legal needs of low-income Americans. As highlighted in Steve Heye’s 2015 TIG Conference session on technology planning, a mission-driven approach to technology planning can lead to better IT investments and enhanced service delivery.

2015 #LSCTIG Conference Session Video: Tech Planning Smack Down! Tactical vs. Strategic vs. Missional from Legal Services Corporation.

We intend the Baselines to provide helpful guidance to grantees, as well as other legal aid offices, on the use of technology to provide high-quality legal services to clients. Please contact TIG if you would like to discuss them further.