Legal Aid’s Response to COVID-19

June 4, 2020

As a growing number of people struggled to secure basic needs such as shelter, income, and safety, The Legal Aid Society of Cleveland mobilized its resources to continue fully serving Ashtabula, Cuyahoga, Lake, Lorain, and Geauga counties. 

On April 9th, Legal Aid launched the Worker Information Line, which provides precise, direct answers to questions about work or unemployment benefits. Those with issues can call at any time and leave a message clearly stating their name, phone number, and a brief description of their question. 

Despite the closure of in-person applications for service, Legal Aid remains open to new clients through 24/7 online in-take, available at Legal Aid’s phone lines have also remained open. Those interested can call (toll-free) 888-817-3777 from 9:00 a.m. - 4:00 p.m. on Mondays, Wednesdays, and Fridays. On Tuesdays and Thursdays, the lines are available from 9:00 a.m. to - 2:00 p.m.

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