What's in a pageview? a session? a click? What is the impact of a statewide legal website offering freely accessible information and online court...
If you had six minutes to share an idea, best practice, or show off a technology project, what would you talk about? What if you only got 20 slides...
From ideation to implementation, engagement from non-technical staff and partners is essential to the success of any technology project. Non-techie...
LSC President Jim Sandman addressed the 2018 Innovations Conference and covered several topics, including the importance of technology in increasing...
Until now, there has not been a tremendous amount of change in legal aid hotlines. The addition of technologies like automated call distribution,...
Creating and maintaining high-quality, self-help legal information content takes time. We measure and report on our content’s readability levels and...
Some have labeled the current era of history the Digital Transformation (a period predicted to last from 2000 to 2050). Much like previous eras in...
How does geography influence accessibility to civil legal aid and civil courts? Research is showing that distance to services is a significant factor...
Search engines are capable of more than just showing a list of relevant links. Google can harvest web content and present it as user-friendly...
The rapidly evolving technology landscape often poses challenges for organizations that have limited resources to dedicate to technology training...