November 7, 2001



Dear Executive Director, 

The purpose of this letter is to introduce a new initiative at Legal Services Corporation (LSC).  The Office of Program Performance (OPP) has initiated an information management project.  The project will gather information about model and innovative legal services management and delivery approaches to afford greater access to the client community.  We will place useful information on the LSC website so that programs can implement and replicate promising models. 

Initially, the website will focus on three topics - Intake, Pro Se, and Legal Work Supervision.  OPP is currently gathering "best practices" and models within these areas.  We are looking at proven techniques and innovative projects.  The website will also allow users to link to and reference worthy sources of material that already exist.

 Others are already at work on similar efforts.  We do not intend to duplicate work that is already being done well.    We will coordinate with other entities to the fullest extent possible.   As a funder, we want to encourage national dialogue on finding and sharing the most effective approaches.  The information we assemble and share can assist programs and state planning partners.  

This project is in support of LSC's goals.   Strategic Directions 2000-2005, adopted by the LSC Board of Directors January 28, 2000 establishes two strategic goals:  by 2004, LSC will dramatically increase provision of legal services to eligible persons; and also by 2004, LSC will ensure that eligible clients are receiving appropriate  high-quality legal assistance.  Promoting synergy and encouraging the cross-fertilization of good ideas is an important step to increase access and ensure appropriate high-quality legal assistance.  

We need your support.  We would appreciate hearing from you about programs, procedures and techniques you are using that you deem to be particularly effective.  The information we are collecting is not limited to our initial three topic areas.  We want to look at any proven techniques that programs are implementing.  If you have written articles on areas that may be of use to others, please feel free to forward them as well. 

You may forward information to Monica Holman of OPP, who is spearheading this effort.  She may be reached at 202-336-8850 or holmanm@lsc.gov.   In addition, we welcome any suggestions you may have about the project's structure.

Thank you in advance for your cooperation with this project.

Sincerely,
  

Randi Youells,
Vice President for Programs