Language Access

Legal aid organizations should treat those seeking assistance and clients accepted for services with dignity and sensitivity. Effective representation begins with a relationship of mutual trust and respect. A legal aid organization should continually strive to maximize the effectiveness of its services and to achieve meaningful and lasting results on behalf of clients.
Statewide Legal Services of Connecticut recently completed two Technology Initiative Grants (TIGs) to increase the quality and quantity of web-based legal information and tools available throughout...
TIG 16017 - Statewide Legal Services of Connecticut - Mobile-First Website Redesign Statewide Legal Services of Connecticut sought to make the self-help information and triage systems on its...
TIG 15028 - Community Legal Aid (MA) - Mobile Optimized Online Intake in English and Spanish Community Legal Aid (CLA) in Massachusetts sought to enhance the accessibility and efficiency of its...