Outcomes

Introduction This Outcomes System Toolkit provides information and guidance materials to help grantees develop or improve their use of outcomes. Outcome measures are essential components of an...
Outcomes measures systems have two major components: Major outcomes and indicators: The substantive content of the system. Data collection systems and procedures: The procedures and technical systems...
The basic procedures and systems programs use to collect and analyze outcomes data about their client services can be relatively simple conceptually. Once a program identifies the specific types of...
Using Outcomes Data Reports Outcome measures are essential components of an effective program management and improvement system . Programs can produce reports tailored for specific purposes and...
The Cleveland Legal Aid Society uses outcomes measures to more effectively and efficiently meet clients' needs. Key components of its outcome measures system are highlighted in the following sections...
Outcomes are an invaluable management tool, but like all performance measures, they inevitably have limitations. Awareness of these limits should inform programs’ use of outcomes. Outcomes are only...
LSC grantees in more than 10 states use similar outcomes measure systems developed by Interest on Lawyers’ Trust Accounts (IOLTA) programs, bar foundations or similar state funders (or “IOLTA"...
If you are new to outcomes management, you can read this guide in a book-like format, starting with Establishing an Outcomes System . (You can also start with the eLearning materials .) This is the...
Resources and Information Specifically Focused on the Use of Outcomes Data by Legal Services Programs Legal Services Corporation: LSC's Best Practices Corner . The “Evaluations & Adjustments”...
This list is the result of a survey of states, grantees, and other organizations currently collecting outcomes for legal services, and is a starting point for outcomes that might be right for a legal...

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