Talk Justice: Episode 128

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Building Three AI Chatbots: One Organization’s Approach

This episode of Talk Justice highlights one Texas nonprofit law firm’s efforts to build artificial intelligence (AI) chatbots. Lone Star Legal Aid (LSLA) developed three different chatbots to improve internal efficiency, centralize information needed by lawyers, and make legal information more easily accessible for the public. Listen to learn more about LSLA’s AI Chatbot Project, and discover a community of similar organizations working to leverage technology for legal services at lsc.gov/learninglab.

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Featured Guests

Ashley Oborn

Ashley Oborn

Ashley Oborn leads data operations and AI initiatives as Director of Data Analytics at Lone Star Legal Aid, driving efforts to modernize reporting, analytics, and information systems. She presents nationally on AI, legal technology, and legal aid innovation, focusing on how data and emerging technology can identify service gaps, improve service delivery, and expand access to justice.
Sourav Mohan

Sourav Mohan

Sourav Mohan holds a Master’s degree in Statistics from Texas A&M University and has over five years of experience as a Data Analyst at Lone Star Legal Aid. His work focuses on transforming complex data into actionable insights that support legal services and community impact initiatives. In addition, he developed chatbot solutions for use by both clients and internal legal staff to answer legal, HR, and operational questions—improving access to information and streamlining support across the organization.

Your Host

Cat Moon headshot

Cat Moon

As Professor of the Practice and Co-Director of the Program on Law & Innovation and the Vanderbilt AI Law Lab, all at Vanderbilt Law School, Caitlin “Cat” Moon designs the J.D. curriculum for PoLI Institute with the goal of empowering students to lead in the innovation of 21st century legal services delivery. Professor Moon also founded and directs the PoLI Institute, which provides interactive post-graduate executive education to legal professionals. She also co-founded and produces the Summit on Law and Innovation (SoLI), which brings together experts across legal, technology and other disciplines in collaborative innovation projects...