LSC Grantees Show What It Takes to Build Data-Driven Cultures

In this case study, hear from three LSC grantees who have fostered data cultures to inform their activities and increase their legal service capacity.

In this case study, hear from three LSC grantees who have fostered data cultures to inform their activities and increase their legal service capacity.
Staff presenting data in a meeting.

LSC Grantees Show What it Takes to Build Data-Driven Cultures

In this case study, LSC's Office of Data Governance and Analysis (ODGA) interviews three grantees about their data-focused cultures: West Tennessee Legal Services (WTLS), Southeast Louisiana Legal Services (SLLS), and Michigan Advocacy Program (MAP). Each grantee shares how they:

1. Strengthened and solidified the role of data in their operations;

2. Maximized their impact and advanced their mission through continuous learning and improvement; and

3. Engaged legal aid staff in data work to cultivate institutional knowledge, mission alignment, and client and community understanding.

Read about each program's lessons learned and replicable practices for other grantees starting to build data cultures within their organizations.

"I don't think there was a big 'aha' moment; I think it was a lot of little things along the way where you can kind of say, 'Hey, are we being effective? Well, how can we figure it out? Let's look at the numbers!'"

Laura Tuggle

Executive Director, SLLS

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