11.2 Baseline for Support for the Use of Private Attorneys – Direct Support for Volunteer Attorneys and Other Volunteer Case Handlers

Needed capacities or functions -  Direct Support for Volunteer Attorneys and Other Volunteer Case Handlers

  1. The program provides assistance and support in pro bono and PAI representation, which may include automated documents, pleadings, and brief banks. 

  2. The program provides volunteer attorneys and other case handlers with training and resource materials through the use of technology, such as webinars, videos, and hosted online training. One way to provide these resources for volunteers would be to use a statewide website section dedicated to support for private attorneys and other case handlers. 

Important Considerations and Best Practices 

The extent to which private attorneys and others can avail themselves of technologically supported assistance is a function of the degree to which they have the technological capacity to do so. 

When deploying training and resource materials, consider whether the information needs to be in a system that requires a password. It may be more important to remove barriers to participating in the pro bono opportunity to increase engagement. 

Useful websites, resources, and other tools