Legal aid organizations should seek to maintain and expand their bases of funding consistent with their mission with the goal of increasing the quality and quantity of services to their clients.

This page provides sample policies, procedures, and related forms relevant to grantee operation. We collected these documents from various LSC grantees, made some modifications for presentation, and provide them for your reference as examples.

Each legal aid organization functions under the leadership of a nonprofit board of directors, the governing body of the organization. Each organization's board of directors is established based on its bylaws, and those who are elected jointly govern the organization.

LSC used to produce a newsletter called the "Best Practices Corner". It alerted subscribers to information, best practices, and resources available throughout this website that may be helpful to grantees and the legal services community in general. See below for past issues of the newsletter.

Legal aid organizations should strive to offer services in a culturally competent manner to those who come from diverse cultures in the service area. This includes, to the extent possible, having staff who are bilingual in the most frequently spoken languages other than English.

Many organizations today have experience with business process analysis (BPA), a method to analyze a company’s processes and improve the efficiency and effectiveness of its operations.

LSC’s Office of Program Performance hosted a webinar on strategic planning, a critical tool that provides strategic clarity to internal stakeholders—board members, leadership, and staff—as well as external stakeholders, including funders, community partners, and the public.